Naalunau— more than a fashion label, we’re a movement. Born from a passion for self-expression and bold individuality, our brand is here to rewrite the rules of modern fashion. We believe clothing should do more than just fit — it should speak, empower, and inspire.
Welcome to naalunau! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms.
All prices listed on our website are in indian rupee and include applicable taxes.
We accept cash,credit/debit cards, UPI ensuring secure transactions.
we accept cash on delivery. with advance 20% payment required.
We ship all over the world.
COD Non-Acceptance Policy: If a Cash on Delivery (COD) order is refused or not accepted upon delivery, the 20% advance payment is strictly non-refundable to cover processing and handling/shipping costs.
Pre-Dispatch Cancellations: Orders can be canceled for a 100% full refund only before they are dispatched. Please note that your account dashboard may take a few hours to update with the live tracking data; if you wish to cancel, please contact our Customer Service immediately to verify the exact dispatch status.
Estimated delivery times vary based on location and availability.
Any delays due to unforeseen circumstances will be communicated via email or SMS.
we accept returns and replacement.
Each item is thoroughly checked before shipping to ensure quality and accuracy.
Return Policy: All standard return and replacement policies are strictly applicable. For comprehensive details, please visit our return Policy page.
We respect your privacy. Any personal information collected will be used solely for processing orders and enhancing user experience.
Your data is never shared with third parties except for essential services like payment processing and delivery.
All content on this website, including images, logos, and designs, is the property of naalunau and protected by copyright laws.
Unauthorized use of our content without written permission is prohibited.
We strive to provide accurate product descriptions, but we do not guarantee absolute correctness.
naalunau is not liable for any incidental or consequential damages arising from the use of our products or services.
-Products purchased during sale or promotional periods, including Year-End Sale, New Year Sale, Black Friday, festive offers, clearance sales, or special discounts, are not eligible for return, exchange, refund, or cancellation.
-Returns will be accepted only if the product is damaged, defective, or incorrect, and must be reported within 24 hours of delivery with proper unboxing proof.
-By placing an order during any sale, the customer agrees to these terms.
-Products purchased during sale or promotional periods, including Year-End Sale, New Year Sale, Black Friday, festive offers, clearance sales, or special discounts, are not eligible for return, exchange, refund, or cancellation.
-Returns will be accepted only if the product is damaged, defective, or incorrect, and must be reported within 24 hours of delivery with proper unboxing proof.
-By placing an order during any sale, the customer agrees to these terms.
These Terms and Conditions shall be governed by the laws of india. Any disputes shall be resolved in accordance with local jurisdiction.
For any questions regarding these Terms, please reach out to us at info@naalunau.com